At Joint Ventures, we are committed to delivering premium brand electrical products with the highest quality and service standards. Please read our policies carefully to understand your rights and responsibilities.
Returns
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Products can be returned within 15 days of delivery.
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To be eligible for a return, the item must be unused, in its original packaging, and accompanied by the purchase invoice.
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Returns will not be accepted for items damaged due to misuse, improper installation, or wear and tear.
Refunds
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Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
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If approved, refunds will be processed to your original payment method within 7–10 business days.
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If your return is rejected, the product will be shipped back to you.
Exchanges
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Exchanges are available only for products that are defective or damaged at the time of delivery.
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To request an exchange, please contact us within 48 hours of delivery.
Non-Returnable/Non-Refundable Items
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Customized, special-order, and clearance products are not eligible for return, refund, or exchange.
Shipping & Delivery Policy
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Orders are usually processed and dispatched within 2–4 business days after confirmation.
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Delivery times may vary depending on your location and courier services.
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We are not responsible for delays caused by courier partners, natural calamities, or unforeseen events.
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Shipping charges, if applicable, will be displayed at checkout before final payment.
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Customers are requested to check the package upon delivery. If the package is damaged or tampered, please refuse delivery and immediately notify our support team.
Contact Us
For assistance regarding returns, refunds, shipping, or delivery, please contact our support team:
📧 accounts@joint-ventures.in
We value your trust and assure you of our commitment to provide reliable products and customer-first service.
